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Coronavirus Update

CORONAVIRUS INFORMATION FOR OUR CUSTOMERS

IN THE FACTORY:

We are pleased to confirm that we are open and ready to receive orders.

In order to protect our staff and customers whilst keeping our factory and warehouse operating during this period, we have put some extra measures in place. 

We have carried out a Covid-19 risk assessment and shared the results with the people who work here. 

We have cleaning, handwashing and hygiene procedures in place, in line with UK Government guidance.

We have taken all reasonable steps to maintain a 2m distance between people in the workplace.

 

VISITING OUR FACTORY SHOPS:

We are following advice given by Public Health England. The safety of our staff and customers are our priority so unfortunately our Stone and Trentham shops are temporarily closed. If you wish to order through our shops please email them as normal and they will be able to reply when the shop is up and running again. Please continue to email info@dunoonmugs.co.uk to use this service.

 

ONLINE SALES:

We are following the advice of Public Health England and are still making deliveries for online orders. Our delivery estimates have been extended and UK orders are currently estimated for delivery between 5-10 days, orders to Europe should arrive within 15-20 days and orders to the rest of the world are taking 20-25 days to arrive.

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